Go Digital!

Check in, room key, order food, chat, check out, from any device. Stay smart.

Go digital!

Use your own device to seamlessly navigate your stay at Park Plaza. Benefits of going digital:

∙ Fast and easy: check-in and check out from your own device;

∙ Save time: download the digital key and proceed straight to your room;

∙ Convenient: message the hotel team 24/7 and order food and drinks online;

Please visit our dedicated Park Plaza Services website to see participating hotels and available services.

Park Plaza Services

Online Check-in & Digital Key

Check in online in 30 seconds from your own device before you arrive. Simply pick up your keycard upon arrival or use the digital key to enter your room.

Instant Messaging & Food and Drinks Ordering

Order room service, including breakfast, with just a few taps directly from your personal device. Chat to our team members 24/7 via WhatsApp or Web Chat.

Instant Booking & Special Deals

Book online via the app and get notified first about exclusive benefits.

Benefits of your digital stay

Quick & Easy

Peace of Mind

Save time

Your Safe Stay in 5 Easy Steps

1. Booking

Make a reservation at a Park Plaza hotel via our websites. Message with our reservations team at any stage to discuss any special requests, including upgrades.

2. Online Check-In

24 hours before your stay you’ll receive an email inviting you to check in online. Check and update the details of each guest, add your arrival time and complete payment. That’s it!

3. Digital Key

Once check-in is complete, you’ll receive a confirmation email where you can easily download the Park Plaza Services App, activate your digital key and share it with your travel companion. Alternatively, pick up the regular keycard upon arrival from the dedicated guest desk. You can also use your digital key to redeem a complimentary drink* when dining in one of our restaurants!

4. In-Room Services

On arrival, skip past reception and head directly to the comfort of your room. Once settled in, use the app to chat with our team members for any requests or order room service with just a few taps from your personal device.