A reflection of the earth in a water drop, which is sitting on a leaf.

Health & Safety

Slijedimo zdravstvene i sigurnosne upute i osiguravamo vam čisto i sigurno okruženje

S obzirom na nastavak pandemije bolesti COVID-19 i prilagođavanje svijeta „novom normalnom”, Radisson Hotels nastavlja sa svojim proaktivnim naporima kako bi osigurao sigurnost i dobrobit naših gostiju. 

Sigurnosni protokoli grupe RHG

U okviru sigurnosnog protokola tvrtke Radisson Hotels naš je glavni prioritet održati najvišu razinu sigurnosti u skladu s lokalnim propisima svake zemlje. Preventivni koraci obuhvaćaju dezinfekciju svih ključnih ulaznih točaka, uključujući prostorije za posluživanje švedskog stola i vrlo prometne dodirne točke na javnim mjestima. U našim objektima nudi se personalizirana beskontaktna usluga kad god je to moguće. Pratimo zdravlje članova našeg tima i oni redovito pohađaju treninge za sprečavanje širenja bolesti COVID-19. Uz to, neprestano nadziremo kvalitetu zraka u zatvorenom prostoru, a odabrani hoteli dodaju uređaje za mjerenje CO2 u prostorima kao što su sobe za sastanke i fitness centri.

PCR testiranje

Kako bi olakšala povratak putovanjima, tvrtka Radisson Hotels može uputiti goste na lako dostupnu lokaciju za pristupačno PCR testiranje. Nadalje, uz pomoć specijaliziranih partnera Grupe, u odabranim hotelima nudit će se PCR testiranje u samom hotelu za grupe i pojedince ili PCR testiranja na samostalno uzetim uzorcima.

Pristup zdravstvenoj pomoći jamči boravak bez brige

Naši hotelski timovi spremni su pomoći osigurati da se svi osjećaju sigurno i dobro. Stalno se trudimo omogućiti opušten boravak svojim gostima i tako naši hoteli mogu pružiti informacije o lokalno dostupnoj zdravstvenoj pomoći i podršci. Ako ste vi ili netko od vaših suputnika bolesni, članovi našeg tima napravite će sve moguće kako bi povezali goste s najboljim lokalno dostupnim resursima i zdravstvenim radnicima. Naš vas tim može uputiti na najbliže ljekarne i trgovine u kojima možete kupiti osobnu zaštitnu opremu, maske i druge zdravstvene potrepštine.

Fleksibilnost prilikom otkazivanja

Neprekidno ažuriramo svoju globalnu politiku otkazivanja s ciljem da vam ponudimo što više fleksibilnosti i jednostavnije planiranje. Naša politika podliježe lokalnim propisima i varijacijama primjenjivim na pravnu osobu hotela. Pogledajte više na ovoj stranici.

Savjeti za putovanja

Kako bismo vam pomogli da budete u tijeku s ograničenjima i smjernicama diljem svijeta dijelimo vam praktičan alat časopisa Travel Weekly. Pronađite ažurirane informacije o propisima za ulazak u zemlje diljem svijeta, uključujući različite zahtjeve vezane uz karantenu, ograničenja putovanja, potrebna testiranja ili dokumente. Prilagodite filtere i provjerite što trebate učiniti i ponijeti sa sobom ovisno o vašem državljanstvu, zemlji polaska i odredištu. Odricanje od odgovornosti: Budite u toku s aktualnim putnim propisima vaše zemlje i zemlje koju planirate posjetiti jer se ograničenja, pravila i propisi neprekidno mijenjaju. Radisson Hotels nije odgovoran za informacije i sadržaj na karti pravila za ulazak u zemlje s pravilima vezanim uz COVID časopisa Travel Weekly.

A new 10-step protocol for meeting and event spaces is currently being introduced to our hotels. New cleaning and disinfection procedures, increased attention to safety in communal spaces, protective equipment, and updated training for team members are included in the new protocols. All our worldwide locations are being briefed on these protocols and strongly encouraged to implement them. These protocols describe specific processes and measures that are designed to make you feel confident when you visit us. Read the outlined steps below or watch the video with more details.

Our hotels’ 10-step cleaning and safety protocol for Meetings & Events

To provide a safe and clean environment for your next conference or social gathering, we’ve also implemented a 10-step process to thoroughly sanitize our hotel meeting spaces and to follow physical distancing protocols. Your well-being is our priority so that you can meet with peace of mind.
A drawn illustration of a guest safely handing a their coat to a hotel employee.

1. Personal belongings

Ensure the safe handling of personal belongings in designated areas.

A drawn illustration of a conference attendee using a hand sanitizing station near meeting & event space.

2. Sanitizing stations

Install stations with alcohol-based hand sanitizer and gloves in hotel public areas and meeting and event spaces.

A drawn illustration of hotel workers cleaning meeting & event space.

3. Increase cleaning and disinfecting

Increase cleaning and disinfection frequency of all hotel areas, paying special attention to high-touch items.

A drawn illustration of clean air coming from a vent and circling around the meeting & event space.

4. Air circulation

Improve air circulation processes to increase air quality.

A drawn illustration of a hotel door with a hang tag indicating the meeting & event space has been cleaned.

5. Door hangers

Display door hanger with cleaning and disinfecting information in each meeting room.

A drawn illustration of a hotel employee disinfecting frequently used stationary items.

6. Disinfect box

Place a “disinfect box" in meeting rooms for used stationary items and disinfect them after events.

A drawn illustration of guests sitting in a conference room with the tables 6 feet apart.

7. Physical distancing

Ensure physical distancing in meeting and event facilities.

A drawn illustration of a conference organizer contacting the hotel event manager during a meeting or event.

8. Event manager contact

Ensure your hotel event manager is available for contact directly through your own device, to assist with your requests during the event.

A drawn illustration of food and beverage items individually packaged for a meeting/event.

9. Food safety

Adhere to the strict safety procedures while serving all food and beverages.

A drawn illustration of hotel employee cleaning a coffee machine located in the meeting & event space.

10. Coffee machines

Frequently clean and disinfect coffee machines.