a. Earning Points in Radisson Rewards:

i. At Participating Properties: Radisson Rewards members can earn points per U.S. dollar spent on Room Charges and Eligible Food and Beverages at Participating Properties when added to the bill and paid upon check-out. The points and benefits proposition are dependent on the member’s tier level, and member choice of benefits prior to booking their stay. For preferences to apply to the stay, members must alter the settings in their member’s private area prior to completing the reservation.

Tier / Options	Club	Premium	VIP
Earn Propositions: All participating RHG brands	Up to 15% discount with Member only rate 8 points per $ spend	27 points per $ spend	36 points per $ spend
		If Discount Booster is active in the member's account: 9 points per $ spend	If Discount Booster is active in the member's account: 12 points per $ spend
Earn Propositions: Prize by Radisson	4 points per $ spend	13.5 points per $ spend	18 points per $ spend
		If Discount Booster is active in the member's account: 4.5 points per $ spend	If Discount Booster is active in the member's account: 6 points per $ spend
Food and Beverage	Points are earned based on the earn proposition selected, when staying in the hotel and restaurant bill is added to hotel bill paid in full at checkout. Points are not earned on alcohol and tobacco products.
Meetings and Events	Members earn 5 points per $ spend on meetings and events. Maximum 250,000 points per event.

Room Charges do not include tax, incidental or third-party charges incurred and charged to the room, such as charges for telephone or other communications services, laundry, pay-per-view movies, entertainment, recreational facilities, restaurants, banquets, catering, gift shops, stores, tenants, vendors, or concessionaires.

Points are considered earned once the Eligible Stay has been completed, all charges have been fully paid, and the points have been added to your account. Points are not available for redemption before an Eligible Stay has been completed, fully paid, and added to your account.

Points may be earned on up to three rooms booked under the same reservation by only one Radisson Rewards member per Eligible Stay, and only if:

1. The Radisson Rewards member’s name and membership number is included on the reservation

2. The member is the registered guest at least in one of the rooms.

3. The credit for multiple rooms is requested at or before the time of check-in.

4. The member is a registered guest for the total duration of the Eligible Stay.

5. To earn points for up to three rooms, all room and services charges must be paid by the member upon check out

ii. Through Partners: Radisson Rewards members may earn points with our Partners. These opportunities may vary based on the Radisson Rewards member’s country of residence or where the transaction is taking place, may not be available to all members, are subject to change at any time without notice, are governed by these Program Terms, and are subject to additional terms and conditions as required by an individual Partner. Partners are independent entities, and we are not responsible for the nature or quality of products or services provided by any Partners, nor for any solicitation or marketing efforts by any Partners. You are responsible for complying with Partners’ terms and conditions, and privacy and usage policies. We are not responsible for and assume no liability for the terms, changes or discontinuances of Partners’ terms, conditions, privacy and usage policies, products, or services. By providing your Radisson Rewards member number to a Participating Property, you indicate your preference to earn points.

iii. Purchasing Points: We may offer Radisson Rewards members, from time to time and in our sole discretion, the option to purchase points. We currently offer members the option to purchase points through Points.com. Additional terms and conditions apply, and may be found at https://www.radissonhotels.com/en-us/rewards/earn. Points that are purchased are subject to these Program Terms. Any other sale, purchase, barter, auction, gift, transfer, or assignment of points, except as may be specifically allowed in these Program Terms, is prohibited, and will not be honored.

iv. Member get Member: Referrer is a member of Radisson Rewards who is referring a friend into the program. Referee is a new member of Radisson Rewards who has enrolled specifically through a referral link provided by a Radisson Rewards member. Member must be logged-in and recognized as member of Radisson Rewards to be able to refer a friend. Member may refer a friend through the link available in their member’s account only. No other form of referral will be valid to receive the bonus points. If the person who was referred into the program, enrolled in Radisson Rewards through the generic enrollment form, the bonus points will not be awarded to both the referrer and the referee. Both the referrer and the referee will earn 1,000 points. For the points to be earned the referee must:

a. Have enrolled through the specific link provided by the referrer.

b. Have booked an eligible stay through one of Radisson Hotel Group direct channels (Web, App, Contact Center or Hotel) within 365 days after registering through the referral link. The bonus points will be awarded after the first stay of the referee as a Radisson Rewards member

c. Have booked an eligible stay with his/her/their Radisson Rewards number filled out during booking.

d. Have checked-out of the property.

The points will be awarded on the referrer and referee account 5 to 7 business days after check-out. Radisson Rewards member may earn up to 50,000 bonus points per calendar year through Refer a Friend. When the 50,000 bonus, points earned is reached, members can still refer friends into the program but will not earn points. If the referrer already reached 50,000 bonus points earned through Refer a Friend, the referee will still earn the 1,000 points after their first Eligible Stay.

b. Earning Points in Radisson Rewards for Bookers and Planners: Points can be earned by travel agents, travel arrangers, meeting and event planners, and other business professionals who book rooms on behalf of someone else and/or plan meetings and conferences at Participating Properties.

i. Earning Points for Room Bookings: Travel Agent and Travel Arranger members may earn 10 points per dollar spent for Eligible Bookings at participating properties when booking travel on behalf of others. If you are booking a stay at a Participating Property in the Radisson Hotel Group portfolio in Europe, Middle East, Africa or Asia-Pacific, you will need to be a member of Radisson Rewards for Bookers and Planners and enter your 16-digit member number in the Global Distribution System (GDS) or be logged in to the Radisson website to earn points for that booking. Additional instructions on how to book and earn points can be found at: https://www.radissonhotels.com/en-us/rewards/business. Points will be issued after the guest’s stay has been checked out. A maximum of 9 rooms can be booked at a time. A reservation of more than 9 rooms will be considered as a group reservation and Event Bookings earning proposition will be applied. Nights or stays booked for someone else or associated with a meeting or event do not count towards your Elite Tier.

ii. Earning Points for Event Bookings: Meeting & Event Planner and Travel Arranger members may earn 5 points per dollar spent for Event Bookings (based on the total spend on the meeting room hire, food and beverage and bedrooms charged to a master bill up to a maximum of 250,000 points per event and 250,000 per group room booking.) Points for event bookings may not be earned where prohibited by applicable law, rule or regulation. You must request to earn points for Event Bookings at the time the meeting, event or convention is booked by including your name and Radisson Rewards for Bookers and Planners member number on the contract with the Participating Property. Event Bookings must be applied to one master bill to be eligible for points. Only one Radisson Rewards for Bookers and Planners member may earn points for Event Bookings. You do not have to attend the meeting or event to be eligible to earn points for Event Bookings. You do not have to be the contract signer, final payer or contract negotiator to be eligible to earn points for Event Bookings. Some services and amenities may not be provided directly by the Participating Property, and these and other charges, including charges for cancellation, attrition, and other payments, may not be eligible as Event Bookings points earning. Please allow 6-8 weeks after the event has been paid for in full for posting of points to Member’s account.

c. Redeeming Points:

i. Generally: Radisson Rewards and Radisson Rewards for Bookers and Planners members may redeem points at Participating Properties or through our Partners. Points may be redeemed for the benefit of the Radisson Rewards or Radisson Rewards for Bookers and Planners member or for another individual as a gift. Members can book an Award Night as a gift for their friend or family member but they cannot sell it for a profit. Except for transfers of points expressly allowed in these Program Terms or with Radisson’s written consent, points may not otherwise be sold, exchanged, bartered, brokered, transferred, purchased, auctioned, or given away. Redemption options are subject to change from time to time without notice in our sole discretion.
When redeeming points, you will be required to verify your Radisson Rewards or Radisson Rewards for Bookers and Planners account information. The corresponding number of points will be subtracted from your account at the time the transaction is initiated, and there must be a sufficient number of points in your account at that time for the transaction. Points in two or more different accounts may not be combined for redemption. Redemption transactions may be approved or revoked in the sole discretion of Radisson.

ii. At Participating Properties:

1. Award Nights: Radisson Rewards or Radisson Rewards for Bookers and Planners members may redeem points for Award Nights at Participating Properties, subject to availability. Award Night reservations must be made in advance, and must be made through the Radisson Hotels website, the Radisson Hotels mobile app or by contacting the Contact Center. Award Nights may not be combined with other certificates, discounts, packages, or promotional offers and are not commissionable, including without limitation commissions to travel agents, unless specified as a separate promotion. Award Nights apply to a standard room with standard occupancy. Additional occupants are subject to the Participating Property’s standard extra person charges. In avoidance of doubt, even if a member makes a booking for 3 people on an Award Night redemption for a standard room, a member will still need to pay for the extra person. Award Nights are subject to each Participating Property’s cancellation, guarantee and deposit policies. Points equal to one night of an Award Night reservation will be deducted from your account if your reservation is not cancelled in accordance with the Participating Property’s cancellation policy. Any incidental charges in connection with an Award Night are the sole responsibility of the member. Members can book an Award Night as a gift for their friend or family member, but they cannot sell it for a profit. Members will be able to redeem points for hotel stays up to 600USD per night via website, app or Contact Center. A member can redeem points for hotel stays over 600USD at the check-out desk.

2. Pay with points: Members can redeem their points in the hotel for services consumed during the stay, from Meetings and Events or for the stay itself at checkout, paying a minimum of 10 points.

iii. Through Partners: Radisson Rewards members may redeem points with our Partners. Redemption opportunities and requirements with each Partner vary, are not available where prohibited by law, are subject to change at any time, are governed by these Program Terms, and are subject to additional terms and conditions as required by an individual Partner. Partners are independent entities and Radisson Rewards is not responsible for the nature or quality of products or services provided by any Partners, nor for any solicitation or marketing efforts by any Partners. You are responsible for directly checking and complying with a Partners’ terms, conditions, and privacy and usage policies. We are not responsible for and assume no liability for the terms, changes or discontinuances of Partners’ terms, conditions, privacy and usage policies, products or services.

iv. Donating Points: Radisson Rewards members may donate points to certain non-profit organizations, as determined by us from time to time in our sole discretion. Any other donation, transfer or gift of points is prohibited and will not be honored. Donated points are not tax deductible.

d. Transferring Points:

i. Between Members: Radisson Rewards members may transfer points within the program to a maximum of 5 members per month. Members who have points transferred to them may not receive points from more than 5 accounts in one month. The maximum number of points a member can receive into their account from points transfer per month is 100,000 points. To complete or receive points transfer, a member must be a member of Radisson Rewards for more than 30 days.

ii. Upon Death Points belonging to a Radisson Rewards or Radisson Rewards for Bookers and Planners member who is deceased may be transferred to the account of the deceased member’s beneficiary(ies) in our sole discretion. The deceased member’s membership in Radisson Rewards or Radisson Rewards for Bookers and Planners must have been in good standing at the time of death. The transfer request must include documentation showing proof of death, such as a death certificate, and proof of authority to make the request, such as court documents or the decedent’s will. Requests must be made within one (1) year of the date of death or the deceased member’s account will be closed and all points forfeited.

e. Expiration of Points: If there is no points activity in your Radisson Rewards or Radisson Rewards for Bookers and Planners account for any 24-month period, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your points.

f. Missing Points: You are responsible for verifying that points are properly credited to your Radisson Rewards or Radisson Rewards for Bookers and Planners account. Any claim for points not properly credited must be received by Radisson with supporting documentation within twelve (12) months of the date of the claimed accrual of such points.

g. Value of Points: Except where required by law, points have no cash value and do not constitute member property. Accumulation of points does not entitle members to any vested rights with respect to any awards or the Program. As a Radisson Rewards or Radisson Rewards for Bookers and Planners member, the only right you acquire in points is the opportunity to surrender them for redemption in accordance with these Program Terms.

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