Holmes Hotel London by Park Plaza
A home away from home for curious minds
Sustainable Stays
Check-in3:00pmCheck-out12:00pm
Holmes Hotel London by Park Plaza - TripAdvisor traveler rating
(879 reviews) Ranked #42 of 1271 hotels in London
Rating summary
- Location
- Sleep Quality
- Rooms
- Service
- Value
- Cleanliness
Room tips
No stocked mini bar so BYOB and snacks.(D W)
We cant rate the rooms and sleep quality as we only came for the evening event.(575celiar)
Tend to get a room not facing Baker Street as like window open can be a little noisy with traffic, then again, its a city!! (Dave G)
Very close to the underground and Paddington Station. Easy access to all of London.(Elizabeth S)
Atheistic of hotel is superb, but that is all there is . Everything else was poor. Service especially at desk , food and too hot a room.(friendsandfamescape)
Traveler reviews
"Brilliant for Business or Pleasure"
2025-06-10
Brilliant service and awesome boutique style - but the restaurant is the icing on the cake! The menu in the restaurant is just right - everything cooked fresh with excellent ingredients. I recommend the sea Bream and grilled octopus bisque. Excellent service from Kostas - thank you!! The rooms are well-appointed and comfortable but it is the service that makes the difference. Central location - 30 mins from Heathrow on a good run using the Heathrow Express.
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CustomerService PPHE, Owner at Holmes Hotel London, responded to this review
Dear guest, thank you for sharing your lovely review. We’re so glad you enjoyed the boutique style of the hotel and our central location, as well as your comfortable room. It’s wonderful to hear that your dinner experience stood out, with great service. We hope to welcome you back again soon for another fantastic stay and dining experience! Best wishes, Santa
"A wonderful experience"
2025-06-05
We have just spent the last 2 nights staying at this wonderful hotel and I can only say from start to finish we had the most incredible experience. Thank you to all the staff Iolanda and Grace on reception and Yulia and Kosta who gave us incredible service in the restaurant Kitchen at The Holmes, the food and the service was so good we really cannot wait to come back again and that is a first for us as we are quite often underwhelmed when we stay somewhere in London. You have made this trip a very memorable one I would have absolutely no hesitation in recommending this hotel and the restaurant to anyone. Reception has the most lovely relaxed feel, the girls are so personable and friendly, the whole feel of the hotel is so warm and inviting with cosy areas to sit and chill and relax, the same goes for the restaurant again service is very personable, food is outstanding and the bar is very relaxed too. The room was amazing!! We were very very lucky we had an upgrade to a suite and could not have asked for more. Just want to say a huge thank you to all the staff for looking after us. Thank you. We will see you soon x
- Rooms
- Value
- Sleep Quality
- Location
- Cleanliness
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CustomerService PPHE, Owner at Holmes Hotel London, responded to this review
Dear guest, thank you so much for your incredible feedback! We’re absolutely delighted to hear that your experience with us—from start to finish—was so memorable. It’s wonderful to know that the service in the restaurant, the food, and the warm, welcoming atmosphere throughout the hotel all made such a lasting impression. Your kind words about our reception team and the cosy, relaxed spaces mean a great deal to us. We’re especially thrilled that you loved your room and that your entire stay was everything you hoped for. Thank you for your recommendation—it truly means the world to us. We can’t wait to welcome you back for another amazing visit! Best wishes, Santa
"Wedding Day"
2025-06-04
What can i say , just an amazing and excellent hotel. We had our daughters wedding there and the staff could not do enough for us. The venue is great and all our family and friends that stayed at the hotel said what a great hotel it was and what a great time they had. I cannot wait to book and stay again just for a nice weekend break. Thank you Holmes Hotel
- Rooms
- Value
- Sleep Quality
- Location
- Cleanliness
- Service
CustomerService PPHE, Owner at Holmes Hotel London, responded to this review
Dear guest, thank you so much for your amazing feedback! We’re truly honoured to have been part of such a special occasion as your daughter’s wedding. It means the world to us that our team helped make the day memorable and that you felt so well taken care of throughout your stay. We can’t wait to welcome you back for a relaxing weekend break! Best wishes, Santa
"Excellent day / night"
2025-06-02
The hotel is fantastic, especially if you like the smaller boutique vibe. Great location centrally too, with the mix of bustling London and village feel of Marylebone right on the doorstep. We really enjoyed dinner in the evening, with the service, drinks and food top notch.
"Good bar food and drink, staff are very nice"
2025-06-01
Have not loved here but tried the restaurant many times. Good location and the food here is really nice, one of the staff who served us, Yuliia is super nice and friendly. Good for drinks and bar food. Facilities are good quality and very clean