


I was with my wife, my brother and sister-in law. We had never stayed at this hotel or experienced a match package with rooms that overlooked the football pitch. From the moment we arrived, the staff were so friendly and welcoming. Adam and Alison greeted us at reception. We had a couple of queries that were happily resolved by the team. A special shout out for Kelly, Joan and Vicky who were extremely helpful. The rooms are really nice and the view is excellent. We were taken aback by the complimentary gifts. A couple of bottles of chilled beer and my wife loved the Bolton Wanderers teddy. We paid for a drinks package that was ready in our room. Tea/coffee/biscuits and hair drier (a must for the wife). Climate controlled room. We paid for match tickets that are included in the match package. A little disappointed the restaurant (Reflections) wasn't open as it has pitch views but the bar staff were friendly and accommodating and we managed to reserve a table. For bar meals, there wasn't a great selection but the steak was very good and the pizzas excellent. The drink prices were as you expect for a hotel but a good selection. With our package we also got 10% off all drinks and food. Early check in and late check out were also included in the package. There is free parking too. Fantastic value and made to feel welcome. Got to say we were pleasantly surprised and would love to do this experience again.
Friendly greeting on reception, loads of free car parking, room very clean and comfortable and food great. Janet had cleaned my room prior to arrival and it’s immaculate. The room has recently been refurbished and is much more appealing and modern than the old rooms
Fantastic from start to finish. Before arrival the reception staff made sure our requests were taken care of. The rooms on the top floor are huge, great bathroom and a lounge area that is big enough for a pull out bed. Breakfast was terrific too, a big shout out to Margaret who went above and beyond to take care of our large group on Saturday and was there again to welcome us on the Sunday morning. The staff were kind and welcoming, the bar area was a great place to have a good catch up and lots of eating options within a 5 min walk. And Wanderers won! A wonderful weekend we won’t forget.
A modern & clean hotel and good size room which is really close to shops & restaurants. The price was competitive compared to other hotels and the check in process was fast - also free parking and plenty of spaces. The only con is the road traffic noise from the window in the room. 🌟🌟🌟🌟🌟
Nikki and the team are doing an amazing job friendly hospitality feels like home .Always greeted with a smile by the reception . Fresh clean and welcoming hotel.